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Contact Us

Using Your Ladder
Build a Ladder
Hardware Specs

Frequently Asked Questions

  • Request a quote using our easy quote form on the header menu or click here. A member of the team will then be in touch to finalize your quote before proceeding with your order. If you have any questions or need help with your quote, reach out at any time for support from our expert team. You can contact us directly via our website form at the bottom of each page.

  • Yes, we ship worldwide to most countries. Our list of available locations is always being updated, so if you are unsure if we ship to your country, please send us a message, or fill out a quote form and we will get back to you.

  • All orders will be shipped from Wisconsin, USA.

  • This varies depending on the items ordered and your location. After completing the quote form, a team member will contact you to provide a lead time and shipping estimate before you proceed with your order.

  • We value our customers and the products we sell. Our Shipping Policy covers the process for shipments that arrive damaged, please read it here. If you have any issues with your order upon delivery, please immediately contact our team at contact@libraryladdersinternational.com. The sooner you reach out the more chance we have of helping get the matter resolved.

  • We understand that investing in the highest quality requires an investment of time, to ensure you are purchasing the best equipment to match your needs. We are here to help make your journey of discovery smooth (much like our rolling ladders). Our customer service experts can be connected with by filling in our Contact Form at the bottom of every webpage. Alternatively you can reach us at contact@libraryladdersinternational.com.

Guides and Specifications

Our dedicated team of experts are always here to help. Drop us a line using the contact form below, or reach us via our info.

Sales enquiries: sales@libraryladdersinternational.com

General enquiries: contact@libraryladdersinternational.com

Website and social support: hello@libraryladdersinternational.com

Phone: +61730843554 (AEST)

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